Service & Support

We’re excited to introduce Total Confidence Coverage, our exclusive, FREE 1-year Warranty, which comes “in the box” with nearly every product we offer! This means your purchase is automatically protected for a minimum of two years. And if your manufacturer’s original warranty is for more than two years, our warranty won’t adversely affect it. Learn more here.

24/7 Online Support Network

When it comes to service, you’ll be glad you have Hitech Media Solution Pvt Ltd on your side. Most other music retailers don’t even offer service, and merely ship your unit back to the factory. We have an on-site service department that is bigger than the service departments of most manufacturers! Our entire staff of installation technicians, operational experts, and factory-authorized service techs are ready to help you. We are factory authorized to repair the majority of the products we sell. If there’s something a manufacturer insists upon repairing themselves, send it to us and we’ll deal with the factory. Plus, our turnaround time is among the fastest in the industry. Of course, always remember to talk to your Sales Engineer. Their specialty is to find ways to keep you working if your gear does need repair.

Repair Request

Our ProCare Center’s factory-authorized service technicians can repair just about everything we sell, and they can turn your gear around fast. It’s just another way we deliver “The Hitech Media Solution Pvt Ltd Difference.” Contact us directly and we’ll take care of your older gear, as well as gear that’s still under warranty.

We forge ever-lasting relationship with our customers and consider them an invaluable contributor and partner in our development and growth.

We submit ourselves to you to explore our expertise and experience and hoe we ad value to our services for your dream project. Let’s work together for the ultimate cause of bringing the whole universe together through the modern world of IT INSTRUCTURE And MUSIC.